Services

DESKTOP MANAGED SERVICES

  • Provide desktop managed services for PC, notebooks, printers and other computer peripherals nationwide.
  • Vast skillsets from desktops to servers, network and security appliances.
  • Assurance to meet customer’s SLA for onsite support.

List of clients for successful and on-going project

  • Lembaga Tabung Haji
  • Petronas
  • Kementerian Pendidikan Malaysia
  • Giat Mara
  • Kementerian Kerja Raya
  • Kementerian Kesejahteraan Bandar, Perumahan dan Kerajaan Tempatan

MAINTENANCE SUPPORT

  • Complete solution for maintenance and support services.
  • Services for the Financial Management System, Electronic Procurement System, SAS Planning, Budgeting and Consolidation System.

List of client for successful and on-going project

  • Lembaga Tabung Haji

CALL CENTER

  • Inbound & outbound services
  • First level troubleshooting in incidents & problem tickets

DATA CENTER

  • Provide consultancy for end to end data center requirement
  • Data center build-up consultancy
  • IT Disaster Recovery Planning (DRP) consultancy
  • Data center relocation

INTERACTIVE DIGITAL DISPLAY

  • IDM customization at client’s location, such as counter, menu board and signage
  • Integration with Queue management system
  • Provide design consultancy for client

INFRASTRUCTURE SUPPORT

Has multiple range of skillsets to cover

  • Data Center Infrastructure
  • Servers, Storage and Tape systems
  • Network switches and Security Appliances
  • Multiple Operating System (Windows, Linux, Unix)
  • Database installation and support

CONSULTANCY SERVICES

  • Provides Project Management and Resources for all client’s projects and adopting Prince2 methodology